Reinstall the Creative Cloud desktop app using an administrator. I hope you prioritize getting it properly fixed. Uninstall the Adobe Creative Cloud app and reinstall it. And from the articles I found on this issues while looking for an answer it has been a bug for quite some time. You can't expect your customers, who pay a premium price for a premium product, to hunt down weird work-arounds to do something as basic as saving a file. If any of the entries indicate failure, contact us. Step 11 on the page is 'Review the log file entries. Last observation: This is a really bad bug to ship your software with, Adobe. Leading the technical design, development, code reviews, testing, deployment, web site performance and stability, strong coding standards for efficiency and reuse of Adobe Experience Manager. I followed the directions on this page to use the Adobe Creative Cloud Cleaner Tool: Use the Creative Cloud Cleaner Tool to solve installation problems - I looked at the log (steps 10-11 on the above page), and it still indicated failure. The suggested "go to File and Package" etc message on the error dialog doesn't work. So if Anshul is right and it was fixed in v26.2.1 it has either regressed in v26.3.1 or it was fixed in the Mac branch of the code, but not in the Windows (11) branch of the code.Įither way it's still an active bug in Illustrator v26.3.1 on Windows 11. Unchecking either one on its own still produces the error. The work-around that worked was unchecking BOTH "save in background" AND "export in background". I installed Illustrator v26.3.1 fresh on a recently installed Windows 11 computer, and I encountered the same problem on my first attemt to save an. I just want to let everyone (and especially Adobe, obviously) know that this is still an issues in Illustrator v 26.3.1 on Windows. La Herramienta de limpiador de Adobe Creative Cloud le permite eliminar de forma más precisa los registros de instalación para Creative Cloud o aplicaciones de Creative Suite que se hayan dañado o puede estar causando problemas con una instalación nueva.
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